Privacy policy

Purpose of information collection:

The main data collection on banhbaominh.com e-commerce website includes: email, phone, address. This is the information that banhbaomin.vn need customers to provide when purchasing goods to banhbaominh.com contact for confirmation when customers register to ensure the interests of consumers.

Scope of use of information

E-commerce websites banhbaominh.com use the information provided by customers to:

+ Provide services related to customers.

+ Send notifications about information exchange activities between customers and the banhbaominh.com Website

+ Prevent activities of sabotaging customers’ user accounts or fraudulent activities of customers.

+ Communicate and deal with customers in special cases.

+ Do not use customers’ personal information other than for the purpose of confirming and contacting related transactions on the banhbaominh.com Website

+ In case of legal requirements: banhbaominh.com is responsible for cooperating in providing customers’ personal information upon request from judicial agencies including: Procuracies, courts, and police agencies investigating related to certain violations of law by customers. In addition, no one has the right to infringe on customers’ personal information.

III. Information storage period

The customer’s personal data will be stored until there is a cancellation request from the customer. In all cases, the member’s personal information will be kept confidential on the server of the banhbaominh.com Website.

* Address of the unit that collects and manages personal information

BAO MINH CONFECTIONERY JOINT STOCK COMPANY

Northern head office address: Lot B2-3-3a, Nam Thang Long Industrial Park, Thuy Phuong, Bac Tu Liem, Hanoi

Southern head office address: Lot 54, Street No. 2, Tan Tao Industrial Park, Tan Tao A Ward, Binh Tan District, Ho Chi Minh City

Tel: 1900 636443 – 0243 719 2355.                                               Fax: 0243.780.5024

Email: banhkeobaominh1955@gmail.com

Means and tools for users to access and edit their personal data.

– Customers have the right to send complaints about the disclosure of personal information to 3rd parties to banhbaominh.com website administration. Upon receiving these feedbacks, the website management must reconfirm the information, be responsible for answering the reasons and instructing customers to restore and secure the information.

Commitment to confidentiality of customer information

– The personal information of the above members banhbaominh.com committed to absolute confidentiality according to the personal information protection policy of the banhbaominh.com. The collection and use of information of each member is only carried out with the consent of that customer, unless otherwise provided for by law.

– Do not use, transfer, provide or disclose to any third party your personal information without your consent.

– In case the information storage server is attacked by hackers leading to the loss of personal data of members, banhbaominh.com will be responsible for notifying the case to the investigating authorities in a timely manner and notifying the members.

– Absolute confidentiality of all members’ online transaction information, including digitized invoice and voucher information at the banhbaominh.com’s secure central data area.

– The management banhbaominh.com requires individuals when registering/purchasing as members, to provide all relevant personal information such as: Full name, contact address, email, phone, etc., and be responsible for the legality of the above information. The Management banhbaominh.com is not responsible nor does it resolve any complaints related to the interests of such member if it considers that all personal information provided by such member at the time of initial registration is incorrect.

Procedures for handling complaints related to customer personal information

– Members on the e-commerce site banhbaominh.com have the right to send complaints about issues related to personal information on the banhbaominh.com website to the Website Administration Board via:

Tel: 0936-445-616

Or email: banhkeobaominh1955@gmail.com

– Upon receiving complaint information, the Website Administration is immediately responsible for checking the status of customer information complained, causes and finding ways to remedy it. In case of need, it is possible to use the support services of cybersecurity companies.

– The website administration board is responsible for giving feedback to the complainant about the complaint settlement result within 30 days from the date of receipt of the complaint.

– In case the complaint settlement result shows that the fault belongs to the Website Administration, the Website Administration must compensate the complainant for actual damages incurred due to the violation of commitments on the confidentiality of customers’ personal information.